Last Updated: November 4, 2025
Brock Security ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our SMS and phone communications. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE OR USE OUR SERVICES.
We may collect information about you in a variety of ways. The information we may collect includes:
Personally identifiable information, such as your name, email address, phone number, and property address, that you voluntarily provide to us when you fill out a form, request a quote, subscribe to our services, or otherwise communicate with us.
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
We do not save or store credit card information on our site. All financial transactions are handled by our third-party service providers.
Device information if you access the Site using a mobile device.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Brock Security offers communications via SMS (Short Message Service) and phone to provide you with appointment reminders, quote updates, special offers, and other information related to our security camera installation services.
By providing your phone number and giving express written consent on our web forms, you agree to receive recurring automated promotional and informational text messages and phone calls from us.
Message frequency varies based on your service needs and preferences.
You can opt-out of receiving SMS messages at any time. To unsubscribe, reply STOP to any message you receive from us. You may receive one final message confirming your opt-out. You can also opt-out of phone calls by requesting to be placed on our internal Do Not Call list.
For help with SMS messages, reply HELP to any message you receive from us, or call us at (606) 275-5449.
Message and data rates may apply to all SMS correspondence. Check with your mobile carrier for details.
We may share your information in the following situations:
We may share your information with third-party service providers who perform services on our behalf, such as SMS delivery, payment processing, data analysis, and customer service. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
We may disclose your information for any other purpose with your consent. We will not sell or share your personal information with other third parties for their own marketing purposes without your express consent.
We retain your personal information, including your phone number and consent records, for a minimum of five (5) years to comply with legal and regulatory requirements, including the Telephone Consumer Protection Act (TCPA). After this period, we will securely delete or anonymize your information, unless we are legally required or permitted to retain it for a longer period.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You have the right to access and correct the personal information we hold about you.
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications (for SMS, reply STOP).
You may request that we delete your personal information, subject to certain legal exceptions and our data retention policy.
Our services are not intended for or directed to individuals under the age of 18, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
Brock Security
Email: support@brocksecurity.net
Phone: (606) 275-5449
Service Area: Eastern Kentucky
